Angry mother reacts to airline employee mocking her daughter’s name

When Traci Redford was 8, she decided what she would name her little girl. A woman from El Paso, Texas, kept her promise when the time came. After her daughter was born, Redford named her Abcde (pronounced Ab-city).

Not everyone appreciated Abcde’s unique name, including a Southwest Airlines employee who checked Traci and Abcde onto a flight. Employee mocked the girl’s name in earshot of the child, then posted Abcde’s boarding pass (and personal info) on social media.

“She asked me, “mom, why is she laughing at my name?” Traci said, retelling this infuriating incident to ABC News. “You know, honey, not everyone is nice, and not everyone will be nice,” Traci replied. “It’s unfortunate.”

But Traci wasn’t going to let this rude employee off the hook for insulting her child. Upon filing a complaint with Southwest Airlines, the incident went viral, forcing the airline to apologize.

“We sincerely apologize to the family,” the airline said. It’s not reflective of the care, respect, and civility we expect from our employees.

“We’ve contacted the Employee involved, and we don’t disclose our personnel actions publicly, but we’re using it as an opportunity to remind all our employees what we expect from them.” But some viewers think Traci set her daughter up by giving her that unusual name.

Watch the clip below. “You named your daughter this,” one viewer commented. Her reputation will be tarnished, and she’ll be teased. This is the first of many times that that will happen, and you can’t just cry for attention every time that happens.”

“The airline employee absolutely should not have done that, but I am angrier at the mom for naming her child that,” another user agreed. “How selfish to hold onto that childish notion instead of considering your daughter’s future.”

Another person suggested she should name herself Abby right away. How about you?

Find out more in the following video:

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By Relationship Rules

Relationship Rules is our ideology of love. It's a concept of emotion and oneness. We write about love, healing, health & astrology.

1 comment

  1. A parent should always put their child first and foremost in their thoughts. People can be stupid be it either the parent or the employee, in this case. The parent was selfish in using this absurd name and the employee should be reprimanded for being rude to a customer. So glad I was brought up in another time.

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